Freelance Customer Support Expert at AI Startup

Create tasks that replicate E2E audit workflows:

• Create / acquire any necessary data required for the workflow
• Create tasks + decision points within the workflow
• Provide the solution to each decision point, accompanied by a justification for that solution

You’re a strong candidate if you:

• Have at least 2-3 years of recent experience working at a top enterprise with established processes

• Are fluent in English (requirement)

• Have strong analytical and quantitative skills

• Communicate clearly and precisely

• Proficient in Customer Support software and tools

• Professional experience with AI Tools

• A front-row seat to how a YC-backed deep tech company is built

• Direct exposure to the inner workings of startup leadership

• Flexible working hours and the ability to shape your role over time

• Competitive compensation tailored to experience and scope of work